Privacy policy
What CourtPop collects, why, who sees it, and your choices.
Who we are
CourtPop (the app and courtpop.app) is run by Pop Labs Co., Ltd., Bangkok, Thailand, the data controller under Thailand’s Personal Data Protection Act (PDPA). Contact: hello@mypoplabs.com.
What we collect
- Account: your name, email address and profile photo, from Apple, Google, Facebook or email sign-up.
- Profile and activity: your player card, the courts, matches and posts you add, and messages you send to other players.
- Preferences: your play time and notification settings.
- Device and usage: device type, IP address, a cookie that recognises your browser, and how you use CourtPop.
- Messages to us: bug reports and enquiries, with the email you give.
Why we use it
To run CourtPop and your account, show you courts and players that suit you, connect you with other players, send the notifications you turn on, keep CourtPop secure, and improve it. Our legal basis is providing the service you asked for, our legitimate interest in running it safely, and your consent where we ask for it. We do not sell your data or use it for advertising.
Who sees it
- Other players see your player card and the matches you post or join, and your messages in conversations you are part of. Anyone with a match link you share sees that match and who’s playing.
- Service providers that host, store and deliver CourtPop for us (servers, email, notifications), only to provide that service.
- Apple, Google or Facebook, when you choose to sign in with them. We get only your name, email and photo, and never post on your behalf.
- Authorities, if the law requires it.
Our servers are in Singapore, so your data is transferred outside Thailand, with protections as required by the PDPA.
How long we keep it
For as long as you have an account. When you delete it, your personal data is deleted; a limited record may be kept without your name where needed for security or legal reasons.
Your rights
You can ask to access, correct, copy, or delete your data, object to or restrict how we use it, and withdraw consent. Most of this you can do in the app; for anything else email hello@mypoplabs.com and we will reply within 30 days. You can also complain to Thailand’s Personal Data Protection Committee. To delete your account, see Delete your data.
Children
CourtPop is not for children under 13. If you think a child has an account, tell us and we will delete it.
Security and changes
We protect your data with appropriate technical and organisational measures. If we change this policy we will update the date above, and tell you in the app if the change is significant.